> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firstresonance.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Reset your password

> How to reset a forgotten ION password from the sign-in page.

1. On the ION sign-in page, click **Don't remember your password?**
2. Enter your email address and submit.
3. Check your inbox for a reset email from `invites@firstresonance.io` and follow the link to set a new password.

ION can only reset your **ION password**. If your organization uses SSO, your identity provider manages your password. Reset it there, not in ION.

<Note>
  If the reset email doesn't arrive, check your spam folder. IT teams: allowlist `invites@firstresonance.io` to ensure password reset and invite emails are delivered.
</Note>

## Related

* [Sign in to ION](/administration/authentication-settings/sign-in)