Security and compliance - ION Manual

Backups

First Resonance performs daily backups of your ION environment. Backups are retained for 25 days and are reserved for emergency database recovery.

Encryption

ION uses AWS Key Management Service (KMS) to manage encryption keys. AWS KMS is designed so that no one (including First Resonance) can retrieve your plaintext keys.

GovCloud access

If you’re on the GovCloud version of ION and traveling internationally, you can still access ION from outside the United States by connecting through a VPN.

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