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A disposition type defines a disposition decision for your organization: its name, how it affects the availability of the affected inventory, and which roles must approve it before the issue can progress.

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Add a disposition type

  1. In ION, go to Settings > Quality > Issues.
  2. In the Disposition types section, type a name in New disposition type name and click Add.

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Configure a disposition type

Expand a disposition type to set: The Availability options are:

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Approval roles

Each disposition type defines who must approve at each stage of the issue. On an expanded disposition type in Settings > Quality > Issues:
  1. In Approver Roles, click Add role and set the number of approvers required from that role. These roles must approve before an issue can leave Pending.
  2. In Closure Roles, click Add role and set the number of approvers required. These roles must approve before an issue can reach Resolved.
To remove a role from either list, click the remove control next to it.

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Edit a disposition type

Expand the type and change its fields in place. The name and description save when you click away; Active and Auto-resolve save as soon as you toggle them. Changing Availability prompts a confirmation before it takes effect.

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Delete a disposition type

Click the trash icon on the disposition type.
To stop offering a type without removing it, turn off Active instead.