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Deactivating a user revokes their ability to log in to ION. Their account, activity history, and any records they created are preserved.

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Deactivate a user

  1. In ION, go to Settings > Users.
  2. On the user’s row, click the actions menu (three dots).
  3. Click Deactivate User.
The user can no longer sign in. They stay in the Users list, so you can reactivate them.

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Reactivate a user

  1. In ION, go to Settings > Users.
  2. On the user’s row, click the actions menu (three dots).
  3. Click Activate User. The user can log in again.