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This page was auto-migrated from the legacy ION manual. Some images and cross-links may need follow-up cleanup. Original: _legacy-export/integrations/slack.md.
Send any ION notification to Slack. If a user is subscribed to a certain ION object and that object changes state, a user is mentioned in a comment, or assigned a task, ION will notify that user directly in Slack. For example, if as user is mentioned are mentioned (@Alice) in a comment in ION that will send a direct message to Alice in Slack with a link back to ION where the location that the mention came from.

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Notification Types

ION has many notification types to configure - see the list below or reference the NotificationTypeEnum in the API playground. Your organization can choose to add these below notification types as values to the integration, which will then allow the integration to send them to Slack. See step 6 in the Set up section on how to configure your organization Slack notifications.

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Set up

  1. In the sidebar, select Integrations.
  2. Select Slack integration instance from the marketplace, and hit Configure.
  3. Hit Next and add your API credentials. You can find documentation on API keys here.
    • IMPORTANT: Each API Key is associated with a specific environment, be sure to generate the API keys from the correct environment and configure the automation to the designated environment.
  4. Connect with Slack to download the application
  5. Scroll down to where you can Add value.
  6. Here, you can type in the notifications you want your organization to receive from the list above or hit the trash button to delete types you do not want to receive. By default, all of the notifications are turned on. Be sure to add them in lowercase!