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This page was auto-migrated from the legacy ION manual. Some images and cross-links may need follow-up cleanup. Original: _legacy-export/integrations/slack.md.
Skip to the Set Up below for instructions on how to deploy or reconfigure this integration.
https://www.loom.com/share/ae6708a8668547dc9fd7a5dc27950011 Get notified in Slack of ION events to close the loop on critical issues and help your factory move faster. Any notification in ION can be output to Slack, allowing teams to bring users back to ION at key moments. If a user is subscribed to a certain ION object and that object changes state, a user is mentioned in a comment, or assigned a task, ION will notify that user directly in Slack. For example, if as user is mentioned are mentioned (@Alice) in a comment in ION that will send a direct message to Alice in Slack with a link back to ION where the location that the mention came from.

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Notification Types

ION has many notification types to configure - see the list below or reference the NotificationTypeEnum in the API playground. Your organization can choose to add these below notification types as values to the integration, which will then allow the integration to send them to Slack. See step 6 in the #set-upsection below on how to configure your organization Slack notifications.
Keyword in Slack IntegrationNotes
approval_requestThe user is requested to approve an ION object, like a Purchase, Standard Step or Redline
commentSomeone commented on an object a user is subscribed to.
datagrid_value_assignedThe user is requested to review a datagrid cell signoff
issue_approval_request_assignedThe user is assigned to an approval request for an Issue
issue_assignedThe user is assigned to an Issue
issue_createdAn Issue is created on an object subscribed by the user.
issue_status_changedAn Issue the user is subscribed to changes state
mentionThe user is @ mentioned in a comment
part_kit_assignedThe user is assigned to a Kit
part_kit_status_changedA Kit the user is subscribed to changes state
procedure_releasedA Procedure the user is subscribed to is released
procedure_status_changedA Procedure the user is subscribed to changes state
reviewA user approved a Procedure.
review_requestThe user is requested to review a Procedure
run_assignedThe user is assigned to a Run
run_step_assignedThe user is assigned to a step in a Run
run_step_changedA Run step the user is subscribed to changes status
run_step_field_assignedThe user is requested to review a run step field signoff
signoffThe user is requested to sign off a field in a Run.
purchase_order_assignedThe user is assigned to a Purchase Order

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Set up

  1. Navigate to the Integrations page designated by the two arrows in the bottom lefthand corner of your screen.
  2. Select Slack integration instance from the marketplace, and hit Configure.
  3. Hit Next and add your API credentials. You can find documentation on API credentials here api-keys.md
    • IMPORTANT: Each API Key is associated with a specific environment, be sure to generate the API keys from the correct environment and configure the automation to the designated environment.
  4. Connect with Slack to download the application
  5. Scroll down to where you can Add value.
  6. Here, you can type in the notifications you want your organization to receive from the list above or hit the trash button to delete types you do not want to receive. By default, all of the notifications are turned on. Be sure to add them in lowercase!