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Enabling org-wide MFA makes multi-factor authentication mandatory for every user in your organization. When enabled, if you haven’t enrolled, you’re prompted to set up an authenticator app on your next login.

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Enforce MFA for all users

  1. In ION, go to Settings > Organization > Authentication.
  2. In the Multi-Factor Authentication card, turn on Require MFA for all users.
Org-wide MFA applies to everyone the moment you turn it on. To avoid locking users out, confirm your team can enroll an authenticator app, and validate the change in a sandbox tenant first if you have one.

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Enforce MFA for yourself

You can enable MFA on your own profile without org-wide enforcement enabled. After enabling, log out and sign back in to start the MFA setup flow. If you lose access to your MFA device, see Troubleshooting sign-in issues.