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In ION, go to Analytics > Quality. Use it to answer: how many issues are open, how long do they take to resolve, which ones are aging, and how they are being dispositioned. The dashboard shows:
  • KPI cards: Open Issues, Avg Days to Resolve, Active Redlines (issues with active redlines), and Open Further Actions (issues with open corrective actions).
  • Quality Issues: a detail table with columns including Title, Status, Disposition, Assigned To, Days Open, Age Bucket, Redlines, Actions, and Location.
The Quality Issues table has an Export control that exports the table, with its current filters applied, to CSV. For the underlying issue lifecycle, dispositions, and approvals, see Issues.