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ION captures the labor time operators spend on run steps as check-in and check-out sessions, which feed cost and cycle-time estimates in Analytics and Dashboards. For how sessions open and close with step transitions and the availability rules, see the Overview.

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Review session data

To see how long you’ve been checked into a step and the total labor time for that step, click the timer indicator on the step in run execution mode. This opens the Checked-In Duration dialog, which lists each session’s user, check-in time, check-out time, and labor time, along with the total labor time for the step. The timer indicator on the run header opens the Run Check-In History dialog, which groups sessions by run step and totals the labor time across the whole run.

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Edit session times

You can correct a recorded check-in or check-out time when you have the UpdateSession permission or the admin role. Editing is available only on a completed session, one that has already checked out. You cannot edit an active session.
  1. Open the Checked-In Duration or Run Check-In History dialog from the timer indicator.
  2. On the row for the session, click the edit control.
  3. Set the check-in and check-out times in the two time pickers. The check-in time must be before the check-out time. Otherwise ION blocks the save and shows Check-out must be after check-in.
  4. Click the save control to commit the change, or the cancel control to discard it.
You can also update session durations through the API. For more information, see Edit time-tracking session data.

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End an active session

With the UpdateSession permission or the admin role, you can check out another user who is still checked into a step. In the session dialog, click End Session on the active session’s row, then confirm. ION checks that user out immediately.

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See your active check-ins

A user who is checked into a step is highlighted with a ring around their avatar. The timer button in the run workspace header shows a count of your active sessions and opens My Active Check-ins, a table of every step you’re currently checked into. Each row lists the Run, Step, when you checked in (Checked In), and the Elapsed time. Click Check Out on a row to close that session, or Check Out from All Sessions to close them all at once.

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Get checked out after inactivity

While you’re checked into a step, ION watches for activity. After 10 minutes with none, it opens the Are you still there? dialog. Click Yes, I’m still here to stay checked in, or No, check me out to close the session. This keeps an idle session from inflating a step’s labor time.

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Use a smart card badge to log in

Badge authentication lets several users log in with a badge and check into run steps quickly. The following example configures badge authentication to Windows 10 hosts, using these components:
  • Smart card: Taglio PIVKey C910.
  • Smart card reader: HID Omnikey 5422.
  • Smart card certificate: Smart Card Logon.
To set up badge authentication:
  1. Configure a Smart Card Logon certificate template on your internal Windows Certificate Authority (ADCS).
  2. Grant a predefined security group read and enroll access in the template’s permissions.
  3. Write a PowerShell script to request a certificate (certreq), set a PIN on the badge (PivKeyTool), and write the certificate to the badge (certutil).
  4. Run the PowerShell script. The badge can then log in to a Windows 10 device.
  5. Insert or touch the badge to the reader, then enter the PIN.
Once the badge authenticates to the operating system, the browser (Chrome or Edge) can carry that authentication to your identity provider, which signs the user in to ION. To reduce ongoing maintenance, you can automate the certificate request and set up certificate revocation on your certificate authority so a user does not accumulate certificates across badges.